Privacy Policy


GYFTmoni is committed to preserving the privacy of all visitors to www.gomp.co.uk. Please read the following privacy policy to understand how we use and protect the information that you provide to us. We are committed to using this data in accordance with relevant data protection laws such as the Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

By using this site (the "website") or contacting us by email or through this website, you consent to the collection, use and transfer of your personal information under the terms of this policy. If you do not accept the terms of this policy you must leave this website immediately and you may not use any of the services we provide.


Minimum browser requirements

Please note that there are minimum browser requirements for optimum use of our website. These minimum browser requirements will change from time to time. If you are experiencing difficulty using the website, or otherwise would like to know more about what these requirements are, please contact us.


Information that we collect from you

Your information will enable us to provide you with access to parts of our website suitable for your requirements and the permissions (if any) which you have to access the special areas of the website (referred to in our website Terms and Conditions). It will also enable us to contact you concerning your queries regarding our services and functions.

We will also use, store and analyse the information we collect so that we can administer, support, improve and develop our operations. This includes (but is not limited to):

• quality control and training purposes;

• providing a range of services;

• Improve our services.

In particular, we may use your information to contact you for your views on our services and functions, and to notify you occasionally about important changes or developments to the website or our services or functions.

We may also use your information to let you know about other services and products which we offer which may be of interest to you. If these are of a commercial nature we will ask you for specific permission to use your personal information at the time we ask you to provide it.


Lawful basis for the processing

We generally process your data under the following lawful bases:

• Performance of a service to you (in compliance with the website terms and conditions and our unacceptable behaviour policy);

• Necessary for our legitimate interests; and/or

• Necessary to comply with a legal obligation.

When we are managing our relationship with you which will include: (a) notifying you about changes to our terms or privacy policy; (b) asking you to leave a review or take a survey, we are processing your personal data as it is necessary for our legitimate interests (to keep our records updated and to study how users use our products/services).

When we are administering and protecting our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data), we are processing your personal data as it is necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business re-organisation or group restructuring exercise) or necessary to comply with a legal obligation.


Marketing

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. We will get NEVER we share your personal data with any other company.

You can ask us to stop sending you marketing messages at any time. Communications preferences can be easily changed in the member login section of our website. Alternatively, anyone can request a change to their communications preferences in writing by email or otherwise, provided we can be assured that we are dealing with the appropriate individual and can capture a record of the change


Ways in which we may contact you

13 This website does not provide any advice on any financial matters.


Changes to this website

GYFTmoni may contact you by post, telephone (including by text), fax or email in connection with the purposes outlined above. If you change your mind about being contacted in the future, or the methods by which we may contact you, please let us know by contacting us at our contact details set out below or by updating your preferences in the login area of the website.


Cookies

Cookies are small amounts of information, usually in the form of a text file, which we may store on your computer or other access device. We may access this file which acts as an easy way to identify you when you use the website. Our system may issue cookies to your computer or other access device when you log on to the website. Cookies make it easier for you to log on to and use the website during your current visit and future visits. They also allow us to monitor website traffic and to personalize the content of the website for you. Some features are only available through the use of a cookie. Allowing use of cookies may allow you to enter your password less frequently when you are using the website. You may set up your computer or other access device to reject cookies (or certain types of cookies) by following the instructions provided with your browser/device.

It is your right to choose if you give your consent to the use of cookies or not, but you should be aware that in some cases you may not be able to use or see all the features of our website, if you do not allow the use of cookies Disclosure of your information.

The information you provide to us will be held on our computers in the UK and may be accessed by or given to our staff and agents who act for us, for the purposes set out in this policy or for other purposes approved by you or as otherwise permitted by law.

We shall never sell or rent your personal information gathered through the website to third parties for any purpose.


Security and data retention

We employ industry standard security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires. You should be aware however that it is technically impossible to provide a totally secure system on the web and you are responsible for ensuring your own computer system is adequately protected from access by unauthorised persons.


Your password security

In accordance with the Terms and Conditions of use of the website, you are responsible for ensuring that any password and user ID, and any other security mechanism issued to you, remain confidential. If third parties have access to your password, user ID or any other security mechanism they can control your personal information and ID. We are not responsible for the consequences of their use of your personal information and ID in these circumstances. If your password or user ID or any other security mechanism is compromised you should contact us immediately, and until you do so we will be entitled to rely on any communications sent to us using your password and user ID and any other security mechanism as if they originated from you.


Third party information collectors and websites

If you disclose your personal information to third parties including, but not limited to, third party websites with links on our website, our privacy policy shall not be enforceable against them. We take no responsibility and shall not be liable for third party use of your personal information in such circumstances.

You should be aware that if you click on any link on the website, to another website provided by a third party, it is possible you may encounter cookies or other similar devices placed by those third parties. We do not control the use of cookies or other similar devices by third parties and are not responsible or liable for them.

You should review the privacy policy of that third party website to check how they may use or disclose your information.


Accessing and updating

You are entitled to request access to the information held about you and to ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at the address below. We will usually be the data controller in respect of personal information you provide to us.


Changes to our privacy policy

We may change our privacy policy at any time without having to give you prior notification. Any changes to our privacy policy in the future will be posted to the website and/or, where we think it is appropriate, through e-mail notification.


Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These rights include, the right to:

• request access to your personal data;

• request correction of your personal data;

• request erasure of your personal data;

• object to processing of your personal data;

• request restriction of processing your personal data;

• request transfer of your personal data; and

• withdraw consent previously given by you.

For more information on your rights please visit the Information Commissioner Officer’s website (www.ico.org.uk)

If you wish to exercise any of the rights set out above, please contact us via the ‘Contact Us’ page on the web site, phone us on 01555660878 or write to us at GYFTmoni, 8A Wellgate, Lanark, ML11 9DT.


Right to lodge a complaint with the ICO

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. The Information Commissioner's Office – Scotland; 45 Melville Street, Edinburgh EH3 7HL; 0303 123 1115; scotland@ico.org.uk; www.ico.org.uk.

We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.


Contact

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to:

Customer Services/Data Protection
GYFTmoni
8A Wellgate
Lanark
Scotland

E-mail:

Telephone: +44 (0)1555 660878